CEVA expands air freight products to add capacity guarantees

Global freight forwarder CEVA Logistics has launched two new services to strengthen its air cargo offering and provide a greater level of responsiveness and reassurance in a highly volatile market, in the form of a guaranteed capacity product and a time critical solution.

The company said that “controlled capacity becomes CEVA’s long-term air cargo answer” to the challenge of capacity volatility, which would be achieved “through its SKYCAPACITY programme, providing guaranteed and spot access”

It announced its new SKYCAPACITY programme offered “guaranteed access to global air cargo capacity for customers in a market that continues to experience volatility”. In addition, the company has invested in a dedicated global team to offer its new premium Time Critical Solution, “delivering custom, guaranteed transport for time-critical, no-failure shipments”.

Controlled capacity in a volatile market

In setting up the SKYCAPACITY program, CEVA explained that it “has purchased recurring capacity on key routes to create a global network of available capacity”, adding: “Current and new customers are able to benefit from CEVA’s owned, controlled capacity of dozens of flights every week, offering consistent pricing and guaranteed capacity despite market peaks and lows”.

It said the network was also available as a spot cargo solution for customers, and weekly spot rates will be available on the CEVA Logistics website and via a weekly bulletin. 

The CEVA SKYCAPACITY network currently offers a variety of destinations to and from North and South America, Europe and Asia Pacific. The owned, controlled network spans multiple carriers and includes freighter, pax freighter and passenger capacity — all available with leading management, tracking and customs services, the company said.

Global solution for time-critical shipments

CEVA said its new Time Critical Solution was “ideal for clients in healthcare, automotive, aerospace or manufacturing environments, where specific parts or products are needed in emergency or short-timeframe situations”. It added: “The new solution offers the reliability and security needed for emergency and rush shipments with priority placements given to ensure a 100 percent on-time shipment with the fastest routing possible. The service also includes full insurance and customs clearance, ensuring the quickest possible transit times.” 

It continued: “To offer the worldwide service, CEVA hired a dedicated team of experienced industry veterans to offer 24/7, follow-the-sun global support, ensuring flawless implementation of the customized solutions. The one-stop-shop Time Critical Solution team will make contact regarding any request within 15 minutes, following quickly with the quoted solution. In addition, the dedicated team delivers constant monitoring and attention to every shipment. CEVA is so confident in its ability to execute its no-failure solution that if the shipment misses the deadline, the shipment cost is refunded to the customer.”

Peter Penseel, chief operating officer for air freight at CEVA Logistics, commented: “CEVA Logistics is taking the necessary steps to deliver responsive logistics to our air cargo customers through these two new offerings. Our new owned, controlled capacity network provides peace of mind in the midst of a supply chain experiencing significant volatility. We have already signed long-term contracts by customers looking for stability, reliability and consistent pricing, and we believe that this program will continue to be a key differentiator in 2021 and 2022.

“For our new time-critical solution, CEVA is investing in an experienced team to deliver round-the-clock solutions for our customers’ time-critical shipments where failure is not an option.”

CEVA Logistics is part of the CMA CGM Group.